Troubleshooting
- What does a red light on the Pod mean?
- The Sync app doesn't seem to work. What do I do?
- What does a player do if their Pod blinks when tapped, but the Sqord mobile app (or SqordBoard) does not initiate a Sync?
- How does a player know if their Pod is working?
- Do I need a PIN code to pair my Pod?
- Why do I get zero points when I sync?
- What do I do with a non-responsive Pod?
- Can a player get credit for points lost when they were not wearing a Pod?
- How does a player open and close the Pod?
- What do I do if I see water inside my Pod?
- What can a player do if the Sqord app does not work on their mobile device?
- Can a player get credit for points lost when they were wearing a defective Pod, or a Pod with a dead battery?
- What does the red Uh Oh error mean when I Sync?
- How does a player uninstall SqordSync from their computer?
- Can a player get credit for points lost when they were wearing a defective Pod, or a Pod with a dead battery?
- How do I solve continued problems syncing on Android?
- My Mobile device says that the Sqord app is not compatible.