What does the red Uh Oh error mean when I Sync?

Sometimes when a player syncs, they may be presented with a red Uh Oh error. This can come up for a number of reasons.

1) Check that your device is connected to the Internet.

2) Check that your device has Bluetooth turned on. 

3) Stay within 10 feet of your mobile device while your sync attempt is underway.

4) If there is a lot of wifi or radio interference in your area, try getting closer to the device when you attempt to sync.

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